Seller Terms

1. You are the seller

When you sell on EstateSalesIN, you are the merchant of record for your transactions. You are responsible for accurately describing items, setting prices and auction terms, fulfilling sales (pickup, shipping, or other arrangements you advertise), and handling buyer questions about your listings.

EstateSalesIN provides the marketplace and tools. We are not the seller of your goods and do not take possession of them unless we expressly say otherwise in writing.

2. Payments and your payout account

Buyer payments for your eligible sales are processed through a connected payout account in your name (or your company’s name). Funds for those charges settle to that account according to the payment provider’s rules and any verification holds.

3. Chargebacks, disputes, and refunds

You are responsible for chargebacks, payment disputes, and refunds on transactions for your sales. That includes the disputed amount and any dispute or chargeback fees charged by the payment provider. Those costs are yours — not EstateSalesIN’s — because the charge is made on your connected account and you are the merchant of record.

If a buyer opens a dispute, you handle it through your connected payment account (for example, in your Stripe Express dashboard). EstateSalesIN may record that a dispute exists for support and trust purposes, but we do not fight the dispute on your behalf unless we separately agree in writing.

You should respond promptly with accurate evidence (delivery proof, communications, listing details). Unresolved or lost disputes can affect your ability to sell and may lead to account limits under our policies.

4. Platform fees

EstateSalesIN charges a platform fee on covered transactions (and may charge a seller membership fee). Transaction fees are taken from the payment as disclosed at checkout or in your seller tools. Unless we expressly state otherwise, platform fees are separate from your sale proceeds and are not refundable when a buyer is refunded or a dispute is lost — except where we choose to return a fee (for example, when you issue a full refund through our tools and we elect to return the fee) or where the law requires it.

5. Accurate information

You agree to keep your company profile, contact details, and payout account information accurate and up to date, and to comply with applicable law (including sales tax and consumer rules that apply to you).

6. Changes

We may update these Seller Terms. When we change them in a material way, we will post a new version (with a new version date). Continued use of seller tools after you are asked to accept a new version means you agree to that version.