Seller Terms

1. You Are The Seller

When you sell on EstateSalesIN, you are the merchant of record for your transactions. You are responsible for accurately describing items, setting prices and auction terms, fulfilling sales (pickup, shipping, or other arrangements you advertise), and handling buyer questions about your listings.

EstateSalesIN provides the marketplace and tools. We are not the seller of your goods and do not take possession of them unless we expressly say otherwise in writing.

2. Payments And Your Payout Account

Buyer payments for your eligible sales are processed through a connected payout account in your name (or your company’s name). Funds for those charges settle to that account according to the payment provider’s rules and any verification holds.

3. Chargebacks, Disputes And Refunds

You are responsible for chargebacks, payment disputes, and refunds on transactions for your sales. That includes the disputed amount and any dispute or chargeback fees charged by the payment provider. Those costs are yours — not EstateSalesIN’s — because the charge is made on your connected account and you are the merchant of record.

If a buyer opens a dispute, you handle it through your connected payment account (for example, in your Stripe Express dashboard). EstateSalesIN may record that a dispute exists for support and trust purposes, but we do not fight the dispute on your behalf unless we separately agree in writing.

You should respond promptly with accurate evidence (delivery proof, communications, listing details). Unresolved or lost disputes can affect your ability to sell and may lead to account limits under our policies.

4. Platform Fees

EstateSalesIN charges a platform fee on covered transactions (and may charge a seller membership fee). Transaction fees are taken from the payment as disclosed at checkout or in your seller tools. Unless we expressly state otherwise, platform fees are separate from your sale proceeds and are not refundablewhen a buyer is refunded or a dispute is lost — except where we choose to return a fee (for example, when you issue a full refund through our tools and we elect to return the fee) or where the law requires it.

5. Accurate Information

You agree to keep your company profile, contact details, and payout account information accurate and up to date, and to comply with applicable law (including sales tax and consumer rules that apply to you).

6. Auction Integrity

Your declaration. Each time you publish an auction you declare that nobody connected to your company or to the owner of the items will bid in it. "Connected" means you, your owners, employees, contractors and team members, the owner or consignor of any item, the householdand immediate family of any of those people, and anyone bidding at their request or for their benefit. You are responsible for the conduct of everyone in that group, whether or not you knew about it.

Consignor names. You may give us the names of the people whose items are in an auction. You confirm the names are accurate and that you may share them with us for integrity review. We keep them private.

Cancelling an auction that has bids. Bidding pauses when you request the cancellation, and the cancellation takes effect after a waiting period we set. Until then you may withdraw your request, which reopens bidding with later closing times. We may approve the cancellation sooner.

What we may do. If we believe these terms may have been broken, or that there is risk to bidders or to us, we may pause a lot or an auction, remove a bid, void a sale, cancel an auction, or restrict your account. We are not liable to you for lost sales, lower prices, delay, refunds or chargebacks that result.

Platform fee remains owed. If we determine that an account connected to you bid on a lot, the platform fee for that lot remains owed even if the sale is cancelled or refunded. If the buyer has paid, the buyer is refunded in full from your payment account and the platform fee is notreturned to you. If the sale was cancelled, refunded or never paid, the fee is due 30 days after we notify you, and you authorize us to collect it from your payment account or by invoice. Before we keep or bill a fee under this section we will email you the reason, and you may reply within 10 days. After we consider your reply, our decision is final.

7. Indemnification

In plain words: if your listings, items, sales or services lead to a claim against EstateSalesIN, you agree to take responsibility for it and cover our costs.

To the fullest extent the law allows, you agree to defend, indemnify and hold harmless EstateSalesIN, Narralife LLC, and their owners, members, managers, officers, employees, contractors and agents from any claim, demand, lawsuit or government investigation brought by someone else, and any resulting loss, damage, judgment, settlement, fine, penalty, cost or expense, including reasonable attorneys’ fees, arising out of or relating to:

• The items you list or sell: your right and authority to sell them, and their ownership, authenticity, condition, description, safety and legality.
• The sales and auctions you run, including personal injury, death or property damage at a property, during pickup or delivery, or otherwise in connection with your sale.
• The acts and omissions of your employees, contractors and anyone else acting for you.
• Your licensing, bonding, insurance, auctioneer, consumer protection and tax obligations.
• Refunds, chargebacks and payment disputes on your transactions.
• Your services and agreements with clients, including any claim by an estate, heir, beneficiary, executor, family member or property owner about your authority to sell, the handling of a home or its contents, or sale proceeds owed.
• Your use of personal information about buyers, bidders, clients and families, and the photos you publish of a home and its contents.
• Bidding on your own lots, arranging for others to do so, or any other manipulation of an auction, price, review or rating.
• Anything posted to a social media account you connected to EstateSalesIN.
• Your violation of these Seller Terms, our Terms Of Service or the law.

You are not required to cover a claim to the extent a court finally decides it was caused by our own gross negligence, fraud or intentional misconduct. How a claim is handled, and the other details of this promise, are set out in the Indemnification section of our Terms Of Service, which also applies to you. This section continues to apply after you stop selling on EstateSalesIN.

8. Changes

We may update these Seller Terms. When we change them in a material way, we will post a new version (with a new version date). Continued use of seller tools after you are asked to accept a new version means you agree to that version.

9. Contact Us

Questions about these Seller Terms? Contact Narralife LLC, the parent company of EstateSalesIN.com:

Narralife LLC7260 W Azure Dr, Ste 140 PMB 3024Las Vegas, NV 89130United StatesPhone: (702) 925-8540Email: support@estatesalesin.com