Delete Your Account

You can permanently delete your EstateSalesIN account, and the data associated with it, at any time. This applies to the EstateSalesIN website and the EstateSalesIN mobile app, which are operated by Narralife LLC.

How To Delete Your Account

Sign in to EstateSalesIN, on this website or in the app.
Open My Account, scroll to Delete Account and choose Delete My Account.
Review what will be deleted and what is kept.
Enter the 6-digit confirmation code we email you and type DELETE.

Deletion happens immediately and cannot be undone. We email you a confirmation when it is complete.

What Is Deleted

Your profile: name, email address, photo, phone number, mailing address and Google sign-in link.
Saved sales, watchlist, likes, notification settings and device notification token.
Reviews and ratings you wrote, and messages you sent.
Consultation requests, including the property address and photos, and inquiries you sent to companies.
Your saved shipping addresses, your sign-in history, and offers or checkouts you never completed.
If you own a company on EstateSalesIN: the company profile, its estate sales, listings, auctions and photos, team members, blog posts, reviews and customer inquiries. Any seller membership is cancelled and billing stops.

What Is Kept, And For How Long

The following records are kept because other people or the law rely on them. They are disconnected from your name, email address and every other personal detail, and show only as “Deleted User”.

Bids you placed — kept for as long as the auction record exists, so bid histories remain accurate and auctions can be audited for fairness.
Paid orders — the item, amount and date are kept for as long as tax, accounting and payment dispute rules require. The delivery address is removed.
A record that the account was deleted — the date only, kept for security and fraud prevention.
Messages other people sent you — these remain in the sender’s own account.

Payment card details are never stored by EstateSalesIN. Payment records held by our payment provider, Stripe, are kept by Stripe under its own legal obligations. Routine backups are overwritten on a rolling schedule.

Things To Finish First, And Getting Help

To protect other buyers and sellers, an account cannot be deleted while it has one of the following in progress. The deletion screen tells you exactly what is outstanding.

You are the high bidder on a lot in an auction that is still open.
You have won a lot and not yet paid for it.
Your company has a live auction, an order awaiting payment or fulfilment, or an open payment dispute.

If you cannot sign in, no longer have access to your email address, or need help finishing any of the above, email support@estatesalesin.com from the address on your account and we will delete it for you within 30 days. You do not need to install the app to make this request.

More detail is in our Privacy Policy.